Welcome and congratulations on joining the program.
At Brain Body Wellness, we're committed to supporting people on their journey of healing from chronic stress and nervous system dysregulation. Our focus is on helping you build resilience and restore balance to your autonomic nervous system, which can positively influence issues like persistent pain, digestive concerns, inflammation, anxiety, low mood, and more.
Please speak with a qualified healthcare provider if you're unsure whether the program is right for your specific health needs before getting started.
Click below to read the full Terms & Conditions.
Terms & Conditions – Regulate Your Nervous System Program
Welcome to the Regulate Your Nervous System Program. By enrolling in this course, you agree to the following Terms & Conditions set forth by Brain Body Wellness, operated by Jacqui Raadschelders (“we,” “us,” or “our”). Please read these carefully before proceeding.
- Program Purpose & Medical Disclaimer
This program is designed to support individuals experiencing chronic stress and nervous system dysregulation. While our goal is to help enhance nervous system regulation and overall well-being, the information provided is for educational purposes only and is not a substitute for professional medical, psychological, or therapeutic advice. Always consult your healthcare provider before starting any new health program or making changes to your treatment.
- Enrolment & Access
Your enrolment grants you access to a self-paced online course comprising multiple modules. Modules may be released weekly or all at once, depending on the program version. You will retain access indefinitely unless otherwise stated, the course no longer exists, or your access is revoked due to violation of these Terms.
You will create a user account during registration. Upon successful payment, login credentials and instructions will be sent to your email. Please keep your login details secure and notify us immediately if you suspect any unauthorised use.
- Payments
Course pricing is listed on our website and is payable via approved payment methods (e.g., Stripe, PayPal). Full payment must be received before access is granted. You agree to pay us the price listed to purchase access to the course.
You are responsible for any applicable third-party payment processing fees. Non-payment, chargebacks, or disputes may result in immediate suspension or termination of course access without refund.
We reserve the right to update prices at any time, with changes published on our website.
- Refunds & Discounts
Refunds are issued only in accordance with Australian Consumer Law. Any discounts offered are subject to terms and expiry, typically within seven days, and cannot be combined with other offers. We reserve the right to remove or modify discounts without prior notice.
- Credit Policy
If credit is issued at our discretion, it must be redeemed within 12 months and is not exchangeable for cash.
- Conduct & Community Standards
All participants are expected to engage respectfully within course forums and communications. Discriminatory, harassing, misleading, or promotional conduct is strictly prohibited and may result in removal from the program.
- Content, Instruction & Liability
The course content is developed by Jacqui Raadschelders, a neuro physiotherapist and health coach, providing general guidance to support nervous system regulation. However, individual results vary, and we do not guarantee any method of improving nervous system regulation. We do not guarantee that this method will work for you or is suitable for you.
The information, advice and instruction given in the course is general in nature and is not intended to constitute or substitute for professional, medical, or psychological advice. You should seek appropriate and personalised professional medical or psychological advice as required. Throughout the course we may suggest doing some forms of physical activities or exercises. You understand that you participate voluntarily in the program and at your own risk. You should consult with your doctor or health care professional before taking on board any recommendations or suggested changes from the program.
We accept no liability or responsibility (including liability for negligence) for any injury, loss, or damages resulting from your use of the course materials, except where required by law.
- Course Access & Termination
Access to the course may be revoked if:
- Your access period expires;
- You violate these Terms;
- If the course no longer exists or
- You request cancellation (subject to refund policies).
- Communications & Mailing List
By enrolling, you consent to joining our email list. You may unsubscribe at any time; however, unsubscribing may affect your access to critical program updates.
- No Guarantees or Liability for Outcomes
While we aim to provide helpful tools and guidance, we cannot guarantee specific results from the program. Every individual’s experience is unique, and progress may vary.
Brain Body Wellness and Jacqui Raadschelders accept no responsibility for any injury, loss, or other negative outcomes resulting from participation in the Regulate Your Nervous System Program.
- Health & Safety Responsibility
You are responsible for ensuring you are physically and mentally able to participate safely in this program. If you have existing medical or psychological conditions, please consult your healthcare provider before enrolling.
- Intellectual Property
All course materials, including videos, text, and downloads, are the intellectual property of Brain Body Wellness and Jacqui Raadschelders. You may not copy, share, or distribute the content without prior written permission.
You are not permitted to copy or share the course intellectual property with another person, including by sharing your course login details.
- Privacy
We respect your privacy and handle your personal information in accordance with our Privacy Policy. Your data will be used solely to provide the program and related services.
- Amendments to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Updated versions will be posted on our website, and continued use of the course constitutes acceptance of any changes.
15. One to One Bookings
Following purchase you will be contacted to book in your 1:1 sessions. Please note that if a session is cancelled within 24 hours of the appointment time then that session will be forfeited. 50% of the session will be forfeited if it is cancelled between 24 and 48 hours before the appointment time.
If you have any questions or concerns about these Terms & Conditions, please contact us at [email protected] before enrolling.
Thank you for choosing Brain Body Wellness and the Regulate Your Nervous System Program.